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Tasks

Home Outsource Outsourcing. How It Works Projects Workflow Tasks
  • A single task describes a single issue, bug, feature, request, user story.
  • If a task describes multiple things, it gets broken down into sub-tasks or a checklist
  • Depending on the project size video calls with screen sharing may be scheduled to better understand the tasks
  • The more information is provided for the task – the less time would be spent on project management and communications
  • Preferred way for any frontend tasks is to have designs or wireframes with the style guide at minimum
  • The tasks are initially assigned to the project managers, who depending on the requirements assign them to the right person or team, schedule meetings if necessary and get estimates
  • When the task is being worked on, its marked as ‘In Progress’ and % of completion is updated frequently
  • When the task is completed it’s marked as ‘Ready for QA’ and assigned to the Project Manager / QA /
  • When someone adds a new comment to the project, it needs to be assigned to the right person

Please follow these steps to create and update tasks:

  • Click on ‘Projects’ in the left menu
  • Select the project you’d like to create a task for
  • Go to the ‘Tickets’ tab
  • Click ‘New Issue’
  • Fill in the title, description, priority, due date and assign to the project manager.
    • Ticket Types:
      Feature – Features aren’t bugs. This option should be used for new things you’d like to create. Make sure to provide more details about the task
      Bug – When things don’t work the way you specified in the requirements
      Support – Questions related to working with the admin panel
      DevOps – Hosting related tasks
      Design – Web / Graphic Design
      Epic – You aren’t really sure where it belongs
      Question – You have a question that needs to be answered
    • Ticket Priorities:
      Very Low – Solve within half a year
      Low – Solve within a month
      Normal – Solve within 2 weeks
      High – Solve within 1 week
      Urgent – Solve asap
    • Ticket Statuses:
      New – Default
      Estimate – The task needs an estimate before its should be worked on
      In Progress – The task is being worked on
      Ready For QA – The task should be reviewed by QA or product owner.
      Done – Marked by the product owner only or with the approval
      Close – The task has been closed without completing it, due to some

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